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Right of Withdrawal


You can revoke your contract within two weeks without giving reasons in writing (eg. Letter, fax, e-mail), by returning the item or refuse acceptance. The period starts not before receipt of this instruction. The revocation period is sufficient to send the revocation or item. The revocation must be sent to:

DTM Print GmbH

Mainzer Str. 131
D- 65187 Wiesbaden
Email: RMA@

Fax: 0611-92777 50

In case of an effective cancellation the mutually received items and possibly issued use have to be returned . When you are not able to give us the received item in whole, or return them only in deteriorated condition, you will be obliged to pay compensation. This does not apply if the deterioration is exclusively due to inspection as it would have been done in a store. Incidentally, you can avoid the compensation duty, by not using the goods as your own property and refrain from doing anything which reduces their value. Transportable items are to be returned. Not-parcel items are picked up. You have to bear the cost of returning the goods if the delivered goods ordered corresponds and if the price returned does not exceed an amount of 40 euros or at a higher price if you have not provided the contractual consideration or partial payment. Otherwise, the return is free for you. Obligations to reimburse payments must be made within 30 days after sending your revocation